Look at the correspondence below referring to a business process from the enquiry to the payment
Enquiry
enquiry
print: enquiry letter
enquiry_letter
print: VOCAB – enquiries
Offer
offer_letter
print: offer letter
commercial_offers
print: VOCAB – offers
Order
order_letter
print: order letter
commercial_orders
print: VOCAB – orders
Complaint
complaint_letter
print: complaint letter
commercial_complaints
print – VOCAB – complaints
Payment
payment_letter
print: payment letter
commercial_payment
print: VOCAB – payment