Commercial – complaints

stornieren :

sicher :

verunglücken :

Erklärung :

notwendig :

wie versprochen :

fehlerhaft :

Grund :

unzufrieden :

untersuchen :

The (oben genannt) goods arrived damaged at our premises.

We would like to (sich entschuldigen) for any inconvenience caused.

I would like to   (sich beschweren) about the condition of the goods.

I would like to (stornieren) our order.

The items we ordered are (Fehlerhaft) .

Unfortunately we are (unzufrieden) with your services.

We will find a (Lösung) to the problem as soon as possible.

The payment of our invoice is (überfällig) by two weeks.

Please send us a (Ersatz) as soon as possible.

We need these items (dringend) .

Unfortunately some of the products were (zerkratzt) on delivery.